Frequently Asked Questions
If this is an emergency, go to your nearest emergency department or call 911
Can I cancel my appointment?
Yes, you are able to cancel your appointment as long as you contact our office before your scheduled time and in accordance with our cancellation policy, 48 hours before your appointment. The session will be charged if missed.
Who covers our services?
We are a private service. We are covered by many extended health care insurance plans; not by OHIP. Please refer to your insurance company for coverage.
Would anyone have access to what I tell you?
We adhere to strict confidentiality as mandated by the Regulated Health Professional Act.
Do I need a referral?
Although note required, we accept referrals from family doctors, hospitals, WSIB, psychiatrists and other health professionals. Please fax your request to 416-239-3927